Webpage Design

{ textbook:bookmark-start} Help Desk Solution Design & Implementation {text:bookmark-end} Background and Statement of Need In mold to nourishment up with its fast festering it will require a attention desk to sustainment each location to help raise client satisfaction. The guest inescapably has grown rapidly and the full point sour has been ineffective. This new go should help speed the node service support and economize client satisfaction. Current cause on of LTA are taking good to sales inquirys over the call back regarding computer teaching, walk in help, and technical support of computers. This emergence has proved to be critical to the maturation of LTA Comp. It has affected the commercial enterprise financially and with all that gold spent it can be spent elsewhere to give away the byplay. With the current customer postulate LTA cannot function with its current process and will require a help desk solution to say the flow of customer inqui ries and satisfaction. LTA take ons a new ashes that will allow the business to go on track of its customers of necessity and support. LTA needs a help desk solution system to keep customers satisfied and still maintain daily store functions similar sales and repair without having to be intimate with any coitus to questions and technical support. Project Objectives With the fast growth of the business customer inquiries have been very heavy.

The current process have not been very effective and will need the support of a help desk to control customer inquiries. The pop out metre frame will be six mont hs for completion. The figure of the despa! tch is $100,000. This budget is for the development and support of the realise. In order for the project to succeed it will need the following information as a footstep for the project: Receive and do to customer trouble calls related to hardware, software, and connectivity. Configure new PCs to fellowship standard. support software standardization on user PCs. Maintain an...If you fate to get a full essay, order it on our website: OrderCustomPaper.com

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