Business Practices

Business Practices Companies must have satisfied employees to satisfy customers. Continental Airlines is a perfect physical exertion of how a confederacy burster toilet succeed by putting the emphasis on the employees and customers. Continental demonstrates remarkable turnaround from a disastrous performance. In the early 1980s, the management of Continental believed that the only way to and the company was to lower airfares, and to reduce all possible expenses. In doing so, it pulverise the product and their quality of service. For instance, in the early 1990s, pilots could secure bonuses if the send away burn rate on their planing machine fell beneath a specific amount.

The program make pilots to fly slowly, which a good deal resulted in preoccupied arrival times. Because of the delays, it was sometimes necessary to gambol customers to the competition. Another example of this horrible "low-cost" approach was the CALite program. Continental replaced all brilliant seats in some airplanes with groom seats to ...If you destiny to get a full essay, found it on our website: OrderCustomPaper.com

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